VALLKREE warrants that all new VALLKREE Electric Bikes and components therein are warranted to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of one (1) year from the date of original retail purchase.
This warranty extends to the original purchaser only and is non-transferable. Only consumers purchasing VALLKREE products from authorized VALLKREE retailers or resellers or through the VALLKREE website may obtain coverage under our limited warranties.
This warranty is void if the Bicycle is subjected to abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive, or improper use, at the sole discretion of VALLKREE. During the duration of this warranty, VALLKREE, at their cost, will either repair the Bicycle or Bicycle component(s), or at VALLKREE sole discretion, will replace any defective Bicycle or component(s) with the same or equivalent component(s).
This warranty does not cover:
All warranties are void if the Bicycle is used for any purpose other than the reasonable intended use of the Bicycle.
Warranty must be performed by VALLKREE or an authorized agent of VALLKREE. Proof of purchase must be provided.
VALLKREE will not provide any warranty coverage unless claims are made in compliance with all terms of the controlling warranty statement included with your product.
To request warranty service, you will need to contact the VALLKREE Customer Service Department and clearly provide information relating to the:
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
VALLKREE reserves the right to inspect any defective components or products to determine whether a repair or replacement is required.
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. VALLKREE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
VALLKREE SHALL NOT BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY).